Our Privacy Policy is designed to inform you about the types of personal information we collect, how we use it, and the measures we take to protect it. This policy is crucial for maintaining trust and transparency with our clients and users. At Cornerstone Community Outreach INC, we are committed to upholding the highest standards of privacy and data protection. We recognize the importance of your personal information and are dedicated to safeguarding it through robust security practices. Our policy ensures that your data is collected and used responsibly, aligning with our mission to support individuals in their journey towards recovery and reintegration into the community.

Privacy Policy for Cornerstone Community Outreach

At Cornerstone Community Outreach, a Denver-based 501(c)(3) nonprofit, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website ccocolorado.org, engage with our services, or interact with us. By using our website or services, you agree to the terms outlined below.

1. Information We Collect

We collect information to provide and improve our programs, including free screenings, therapy, housing resources, and vocational training.

Types of Information:

• Personal Information:
  • Contact Forms: Name, email, phone number, and message when you submit inquiries or schedule screenings.
  • Donations: Name, email, billing address, and payment details (processed securely via third-party platform called Harness Giving https://harnessgiving.org/).
  • Program Participation: Name, contact details, and health-related information (e.g., addiction history) for services like therapy or case management, collected with consent and protected under HIPAA.
• Non-Personal Information:
  • Website Usage: IP address, browser type, device information, and pages visited, collected via cookies and analytics tools (e.g., Google Analytics).
  • Aggregated Data: General trends (e.g., number of site visitors) to improve our website and services.

How We Collect Information:

• Directly from you via forms, calls, or in-person interactions.
• Automatically through cookies and analytics when you visit our website.
• From third parties, such as housing partners or payment processors, with your consent.

2. How We Use Your Information

We use your information to:

• Deliver services, such as scheduling screenings, providing therapy, or connecting you to housing resources.
• Process donations and issue tax-deductible receipts.
• Communicate with you about programs, events, or updates (you may opt out of non-essential emails).
• Improve our website and services through analytics (e.g., tracking site traffic).
• Comply with legal obligations, such as IRS reporting or HIPAA for health data.

3. How We Share Your Information

We do not sell or rent your personal information. We may share data:

• With Service Providers: Third-party vendors (e.g., Google Analytics, PayPal) process data on our behalf, bound by strict confidentiality agreements.
• With Program Partners: Housing providers or community organizations, only with your consent, to deliver services.
• For Legal Reasons: To comply with laws, court orders, or protect our rights (e.g., fraud prevention).
• De-Identified Data: Aggregated, anonymous data may be shared for research or reporting (e.g., program impact statistics).

4. Your Rights and Choices

Under the Colorado Privacy Act (CPA), GDPR, and other applicable laws, you have the right to:

• Access: Request a copy of your personal information.
• Correct: Update inaccurate data.
• Delete: Request removal of your data, subject to legal obligations (e.g., IRS retention).
• Opt-Out: Unsubscribe from marketing emails or opt out of non-essential cookies via our cookie banner.
• Portability: Request your data in a transferable format.

To exercise these rights, contact us at info@ccocolorado.org or 720-779-1359. We will respond within 30 days, per CPA requirements.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze usage.

• Essential Cookies: Enable site functionality (e.g., form submissions).
• Analytics Cookies: Track site performance (e.g., Google Analytics).
• Marketing Cookies: Optional, used for targeted outreach (e.g., event promotions).

You can manage cookies via our cookie banner or browser settings. Disabling cookies may limit site functionality.

6. Data Security

We implement reasonable measures to protect your data, including:

• Encryption for sensitive information (e.g., payment details, PHI).
• Secure servers and HIPAA-compliant systems for health data.
• Staff training on data protection.

No system is 100% secure, but we strive to minimize risks. Report concerns to [email].

7. Health Information (HIPAA Compliance)

For clients engaging in therapy or screenings, we collect protected health information (PHI) under HIPAA. We:

• Obtain your consent before collecting PHI.
• Use PHI only for treatment, payment, or operations (e.g., case management).
• Share PHI only with authorized providers or with your permission.
• Maintain HIPAA-compliant safeguards (e.g., encrypted storage).

For HIPAA-specific inquiries, contact our Privacy Officer at [email].

8. Children’s Privacy

Our website and services are not intended for individuals under 13. We do not knowingly collect data from children without parental consent, per the Children’s Online Privacy Protection Act (COPPA). Contact us if you believe we have such data.

9. Third-Party Links

Our website may link to external sites (e.g., housing partners, PayPal). We are not responsible for their privacy practices. Review their policies before sharing information.

10. International Users

If you access our website from outside the U.S., your data may be processed in the U.S., subject to CPA and HIPAA. GDPR protections apply for EU residents (e.g., right to erasure). Contact us for GDPR-specific requests.

11. Changes to This Privacy Policy

We may update this policy to reflect legal or operational changes. Updates will be posted here with a revised “Last Updated” date. Significant changes will be communicated via email or website notice.

12. Contact Us

For questions, concerns, or to exercise your rights, contact:

• Email: info@ccocolorado.org
• Phone: 720-779-1359
• Mail: Cornerstone Community Outreach, 6636 Ward Rd. Arvada, CO 80004
• Privacy Officer: For HIPAA inquiries, email info@ccocolorado.org.

Thank you for trusting Cornerstone Community Outreach. We are dedicated to protecting your privacy while empowering your recovery journey.